Welcome to Mawa! These Terms and Conditions (“Terms”) govern your use of our mobile application, website, and any related services (collectively, the “Service” or “Mawa”), operated by Mawi Al-Munzal for Information Technology. By accessing or using the Mawa app, you agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, you must not use the Service.
Who Can Use Mawa
To use the Mawa app, you should:
- Be 18 years or older
- Use the app responsibly and respectfully
- Only use it for managing your home, not for anything illegal
Privacy Policy
We care about your privacy. When you use Mawa, we may collect basic information like your name, email, phone number, and task-related data to help the app work properly.
We use this information to:
- Let you create and manage your account
- Help you assign and track tasks
- Improve your experience with the app
We do not sell your data to anyone.
Your information is stored securely and only used to support your use of Mawa.
Our Service
Mawa is a tool that enables homeowners to:
- Assign tasks to domestic workers.
- Track progress and task completion.
- Communicate with workers.
- Streamline household operations.
Important: Mawa does not employ domestic workers nor guarantee the behavior, qualifications, or legality of any individuals using the app. We are only a platform that facilitates management and communication.
User Responsibilities
By using Mawa, you agree to:
- Provide accurate information during registration and use.
- Treat all domestic workers with respect and dignity.
- Use the Service for household management only—not for illegal, abusive, or exploitative purposes.
- Keep your login credentials confidential.
You are solely responsible for all activity on your account.
Safety & Conduct
We prioritize safety. Users must:
- Not use the platform to harass, abuse, or harm others.
- Not engage in discriminatory, offensive, or illegal behavior.
- Immediately report any abuse or misconduct to our support team.
We reserve the right to suspend or terminate accounts that violate our safety guidelines.
Intellectual Property
All content and technology on the Mawa platform (including logos, trademarks, and software) is owned by or licensed to us. You may not copy, reproduce, or distribute any part of Mawa without our written permission.
Limitation of Liability
To the fullest extent permitted by law:
- We do not guarantee the accuracy, completeness, or reliability of user-generated content or task outcomes.
- We are not liable for any harm, injury, or loss arising from your interactions with domestic workers.
- Use of the app is at your own risk.
Modifications to the Service
We reserve the right to update, change, or discontinue any part of the Service at any time without notice.
Termination
We may terminate or suspend your account if you violate these Terms, misuse the Service, or engage in harmful conduct.
You may also delete your account at any time via app settings or by contacting support.
Contact Us
If you have any questions or concerns about these Terms, you can contact us at Bilal77@mawaapp.com